Your Most Frequently Asked Questions…

  • Tailored Shift & Co. is a medical apparel brand created for healthcare professionals who want comfort, confidence, and style in every shift. Our pieces are designed to feel good, look polished, and move with you through long days.

  • TSC is built around the idea that scrubs should feel intentional, not basic. We focus on elevated style, flattering fits, and functional details that make you feel put together — even when your shift is anything but.

  • It means your scrubs should work as hard as you do — supporting your movement, your confidence, and your presence from clock-in to clock-out.

  • Yes, our scrubs are designed to fit true to size. For a more relaxed fit, we recommend sizing up.

  • Each product page includes a size guide to help you find your best fit. If you’re between sizes, consider whether you prefer a fitted or relaxed feel.

  • Available sizes will be listed on each product page as collections drop. We’re committed to offering a range that works for real bodies.

  • Yes. Inclusive sizing matters to us, and expanding our size range is a priority as we grow. We didn’t start this brand to leave anyone out.

  • Yes. Some collections may be available for preorder before the official launch or restock. Preorders let you secure your set before it sells out.

  • Orders may only be changed or canceled within a limited time after purchase. Once your order has been processed, we may not be able to make updates — so double-check your size and details before confirming.

  • Yes — our sets include both the scrub top and pants unless otherwise stated. The Signature Set also includes a zip jacket as a 3-piece set. Pieces are also sold separately if you’d like to mix, match, or replace individual items.

  • Shipping times vary depending on availability. In-stock items ship within a few business days. Preorders ship within the timeframe listed on the product page. Tracking information will be sent to your email once your order ships.

  • At this time, we primarily ship within the U.S. International shipping may be added in the future — stay connected so you’re first to know.

  • We want you to love your order. If something isn’t right, contact us within 7 days of delivery and we’ll work with you. Return and exchange eligibility depends on the item condition and

  • Preorder items, worn items, and final sale pieces may not be eligible for return or exchange. Details will always be listed clearly on the product page before you purchase.

  • Our goal is to always send out quality items. If your order arrives damaged or incorrect, contact us immediately at Info@tailoredshiftco.com and we’ll make it right. No runaround.

  • For best results: wash in cold water, use like colors, and tumble dry low or hang dry. Care instructions are also included on the garment label.

  • Some items will be restocked, while others will be limited drops. Join the waitlist to stay connected so you don’t miss out.

  • Custom options for teams, businesses, and specialty orders are in the plans as we grow. If this is something you need now, reach out at Info@tailoredshiftco.com.

  • The TSC chest monogram is used for marketing and branding purposes. It helps showcase the Tailored Shift & Co. identity in product photography and promotional materials.

  • Yes. We understand that many healthcare facilities have strict uniform policies regarding visible logos. The chest monogram can be removed upon request to ensure you remain compliant with your workplace dress code.

  • Simply note your request at checkout or contact us directly before your order ships. We’ll make sure your scrubs are logo-free and ready for your shift.

  • No. Monogram removal is complimentary. We want your scrubs to work for your environment, not against it.

  • No. The monogram is designed with removal in mind. Your scrubs will maintain their clean, polished look with no visible damage or residue left

  • Absolutely. Our scrubs are designed specifically for healthcare professionals working in real clinical environments. If your facility requires logo-free attire, simply request monogram removal at checkout and

  • We’re here for it. Reach out and we’ll get back to you as soon as possible.

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